Trust & Privacy

Privacy Policy

Data Philosophy

At Mardis, your privacy is our foundation. We use data to empower your outreach, not to exploit your identity. Our scanning engines monitor public social nodes to find intent, and we only process what is necessary for your growth. We operate under the principle of **privacy by design**, ensuring your data is handled with the same care we would want for our own.

1. Information We Collect

We collect information to provide and improve our lead discovery services:

Account Data: Name, email, and billing information (processed securely through Dodo Payments).
Platform Integrations: Public profile data and authentication tokens if you connect X (Twitter) or LinkedIn.
Processing Data: Keywords, product descriptions, and target audience profiles you provide to calibrate our search engines.
Technical Data: IP addresses and browser fingerprints used solely for platform security and fraud prevention.

2. Legal Basis for Processing

Under GDPR and international law, we process your data based on:

Contractual Necessity: To provide the services you subscribed to.
Legitimate Interest: For identifying strategic market shifts and potential lead openings from public social data.
Consent: Where you explicitly grant us permission to post or interact on your behalf.

3. Your Rights (GDPR/Compliance)

Regardless of your location, we grant you the following rights:

Right to Access: Request a copy of the personal data we hold about you.
Right to Erasure: Request that we delete all your data (the "Right to be Forgotten").
Right to Object: Object to the processing of your data for specific purposes.

4. Data Retention & Security

We employ industry-grade encryption and do not store your data longer than necessary for its specific purpose. OAuth tokens are encrypted at rest and in transit. Your data is **never sold** to third-party advertisers or brokers.

Last updated: March 28, 2026. For inquiries regarding your data, contact hello@mardishub.com